WPS Office on macOS. Powerful Editor with all-in-one Office Suite & Compatible with MS Office. Download on the. Office 2016 include applications such as Word, Excel, PowerPoint, and Outlook. They're available as a one-time purchase for use on a single PC. Microsoft 365 plans include premium versions of these applications plus other services that are enabled over the Internet, including online storage with OneDrive and Skype minutes for home use. I'm not able to access my outlook email account from my mac. It has always worked fine but now I get the following messages: 'Can't connect to the account @hotmail.com ' 'enter the password for @hotmail.com ' 'unable to verify account name or password' I have changed the password with outlook and apple so that's not the problem. If you're not already in an Office file or document, open an app such as Word or Excel, and open an existing file, or create a new one. Select File Account (or Office Account if you're using Outlook). If you're not already signed in, click Sign In. In the Sign in window, type the email address and password you use with.
Simply signing into Office as another User does not change the 'Belongs to' entry in Office 2016. If the person it belongs to doesn't match the signed in person Office 2016 will start showing a licensing error.
It would be nice if there was a change owner button, or something similar, but there isn't. Luckily, it's not too hard to fix.
4 Steps total
Step 1: Open a command prompt
Use your favorite method to get a command prompt open. Winkey+R then CMD, Start then Command Prompt, etc.
NOTE - you need to run this as administrator
Step 2: Run the ospp.vbs command
Run the following command to get the last 5 digits of the product key:
cscript.exe '%ProgramFiles(x86)%Microsoft OfficeOffice16ospp.vbs' /dstatus
Step 3: Run ospp.vbs again, different options
Run the same command again, but change the options. This time you will be unpublishing the key you found in step 2. Replace XXXXX with the key from step 2.
cscript.exe '%ProgramFiles(x86)%Microsoft OfficeOffice16ospp.vbs' /unpkey:XXXXX
Step 4: Exit command prompt, run an Office app
Once you've exited the command prompt open any Office program (Word, Excel, etc.) and you will be prompted to sign in. Whatever account you sign in with will become the 'Belongs to' account.
It only takes a few seconds to do this, but I don't know why MS made it so you have to leave the apps and go CLI for it.
References
Office 2016 For Mac Not Signing Invitation
- PS script wrapper to automate these steps
6 Comments
- DatilJosh_Cunning Oct 13, 2017 at 07:54pm
I have this issue a lot and you might also need to check a few other places for like the Credential Manager
Also you might need to clear this registry entries:
HKCUSoftwareMicrosoftOffice15.0 or 16.0CommonIdentityIdentities
HKCUSoftwareMicrosoftProtected Storage System Provider
HKCUSoftwareMicrosoftOffice15.0 or 16.0CommonIdentity
HKEYU(The Users SID)SoftwareMicrosoftOffice15.0 or 16.0CommonIdentity - Pure CapsaicinDragonsRule Oct 13, 2017 at 07:55pm
I've never had to do any of that, but thanks for the info.
- Pimientotommurphy5 Oct 13, 2017 at 09:11pm
yeah you can do this, good for non-shared activation of Office 365 2016. its worth looking into the Office Deployment Toolkit from MS, you can setup Shared-User activation for systems that have multi users.
- Chipotleuberchemist Feb 1, 2019 at 08:53pm
Best torrent client mac. Running the commands alone did not affect the 'Belongs to:' entry for me, though I am running Office 365, not 2016. But the comment from Josh about clearing the registry entries DID work. Thanks guys!
- AnaheimDiscordantQ Jun 20, 2019 at 01:36pm
is there a fix for Mac for this? or will this work just as well in Terminal?
- Pure CapsaicinDragonsRule Jun 20, 2019 at 01:42pm
Sorry, I have no Apple devices so have no idea.
The second link above solved our problem where Outlook For Mac users (v15.30) was repeatedly prompted for Office 365 service credentials. Our Office 365 setup is synchronizing with our local Active Directory.
1. Quit all office apps (word/excel/powerpoint/onenote/outlook).
2. Open keychain access and delete all 'adal' & 'office' entries
4 Steps total
Step 1: Open a command prompt
Use your favorite method to get a command prompt open. Winkey+R then CMD, Start then Command Prompt, etc.
NOTE - you need to run this as administrator
Step 2: Run the ospp.vbs command
Run the following command to get the last 5 digits of the product key:
cscript.exe '%ProgramFiles(x86)%Microsoft OfficeOffice16ospp.vbs' /dstatus
Step 3: Run ospp.vbs again, different options
Run the same command again, but change the options. This time you will be unpublishing the key you found in step 2. Replace XXXXX with the key from step 2.
cscript.exe '%ProgramFiles(x86)%Microsoft OfficeOffice16ospp.vbs' /unpkey:XXXXX
Step 4: Exit command prompt, run an Office app
Once you've exited the command prompt open any Office program (Word, Excel, etc.) and you will be prompted to sign in. Whatever account you sign in with will become the 'Belongs to' account.
It only takes a few seconds to do this, but I don't know why MS made it so you have to leave the apps and go CLI for it.
References
Office 2016 For Mac Not Signing Invitation
- PS script wrapper to automate these steps
6 Comments
- DatilJosh_Cunning Oct 13, 2017 at 07:54pm
I have this issue a lot and you might also need to check a few other places for like the Credential Manager
Also you might need to clear this registry entries:
HKCUSoftwareMicrosoftOffice15.0 or 16.0CommonIdentityIdentities
HKCUSoftwareMicrosoftProtected Storage System Provider
HKCUSoftwareMicrosoftOffice15.0 or 16.0CommonIdentity
HKEYU(The Users SID)SoftwareMicrosoftOffice15.0 or 16.0CommonIdentity - Pure CapsaicinDragonsRule Oct 13, 2017 at 07:55pm
I've never had to do any of that, but thanks for the info.
- Pimientotommurphy5 Oct 13, 2017 at 09:11pm
yeah you can do this, good for non-shared activation of Office 365 2016. its worth looking into the Office Deployment Toolkit from MS, you can setup Shared-User activation for systems that have multi users.
- Chipotleuberchemist Feb 1, 2019 at 08:53pm
Best torrent client mac. Running the commands alone did not affect the 'Belongs to:' entry for me, though I am running Office 365, not 2016. But the comment from Josh about clearing the registry entries DID work. Thanks guys!
- AnaheimDiscordantQ Jun 20, 2019 at 01:36pm
is there a fix for Mac for this? or will this work just as well in Terminal?
- Pure CapsaicinDragonsRule Jun 20, 2019 at 01:42pm
Sorry, I have no Apple devices so have no idea.
The second link above solved our problem where Outlook For Mac users (v15.30) was repeatedly prompted for Office 365 service credentials. Our Office 365 setup is synchronizing with our local Active Directory.
1. Quit all office apps (word/excel/powerpoint/onenote/outlook).
2. Open keychain access and delete all 'adal' & 'office' entries
3. Relaunch Outlook and provide your credentials.
Ms Office 2016 For Mac
Side Note: we had already deleted the non-function accounts from Outlook and had to re-add them. That may have also played a role in fixing this problem.
Jan 23, 2017 9:04 AM
